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DMG in the News
3/31/2016 - DMG Consulting Releases 2016 Outbound Solutions Product and Market Report
3/4/2016 - DMG Consulting Releases 2016 Workforce Management Product and Market Report

Whitepapers, Executive Briefings, and Benchmark Reports
4/18/2016 - Desktop Analytics Provides Visibility and Insights to Improve the Customer Experience 
3/31/2016 - Speech and Text Analytics Enable the Delivery of Great Service
3/21/2016 - NewGen WFM: The Future of Contact Center Forecasting and Scheduling

Featured Publications
3/24/2016 - Social Customer Care: Isn't it Time? (NICE)
3/10/2016 - Realizing the Greatest Return from an Investment in Interaction Analytics (NICE)
2/15/2016 - Interaction Analytics Reduces Risk - and Enlarges Customer Happiness (Speech Technology)

Jobs at DMG
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